Enhance text messages with an app-like experience, directly within the user’s SMS inbox.
GET IN TOUCH WITH AN EXPERT
Rich Communication Services (RCS) works like messaging apps such as WhatsApp, allowing you to send images, videos, buttons, carousels, and more. The great part is you don’t need a separate messaging app. RCS messages go straight to your phone’s inbox, just like SMS and MMS.
Engage with ease
Conversations with verified brands build trust. Get ready to enjoy response rates and experience a whole new level of engagement!
Unlock the power of rich media
Ditch the boring! Liven up chats with pictures, videos, and snazzy buttons for an awesome customer experience.
RCS functions like an app
Send useful, interactive messages directly to customers’ SMS inboxes – no downloads needed.
RCS Business Messaging goes beyond traditional channels, helping businesses boost engagement and connect with customers like never before.
Send branded and personalized messages straight to your customers’ inboxes.
Level up your brand communication with rich, engaging messages that build trust. Add your logo, brand name, videos, images, and carousels to boost conversions.
Stand out and be unique by sending engaging and reliable RCS messages that turn conversations into conversions.
Unify your customer interactions. Integrate RCS with your existing CRM and business tools to streamline workflows, centralize customer data, and gain a holistic view of your interactions.
Security Is Always A Priority
Register and verify senders to ensure secure authentication and prevent fraud. It’s all about building trust.
Reinforce your Brand
Make sure your messages reflect your brand by adding RCS-enabled elements like your logo, brand name, and colours on screen.
Use Interactive, Rich Content
Take advantage of RCS’s rich content features to deliver an app-like experience, exchanging text, images, GIFs, audio and video files, documents, longer texts, and location info.
Create Personalized Promotions In One Message
Put together up to 10 interactive cards in one unit for customers to scroll, swipe, and tap through – making it easier to find the best offer for them.
Clickable Buttons Make It Easy To Respond And Take Action
Increase response rates by letting them click a button right in the chat. It makes things easier for them and boosts how well your chats work.
Monitor Performance And Obtain Meaningful Data
See how many people open your messages and see how customers respond and engage. Use detailed campaign stats to adjust what you do to fit better.
RCS is uniquely positioned to help you connect with customers and employees. We’ve identified four areas where RCS can help you think about messaging in new ways – and spark ideas about where it can fit into your communications strategy.
MARKETING
Engaging Promotional Campaigns
Engage customers with interactive carousels that showcase products and drive traffic.
Reinforce your Brand
Automated Notifications
Streamline customer support with automatic order updates, account details, and delivery notifications.
Use Interactive, Rich Content
Maximize Customer Lifetime Value With Engaging Upsells
Personalize your approach and tailor upsell recommendations for engaged customers.
Create Personalized Promotions In One Message
Reconnect Your Customers
Craft personalized messages for one-way campaigns. SMS failover guarantees your message reaches every customer.
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