How to use WhatsApp Business API to reduce customer churn
There is not a business in the world that has not lost a customer. And [...]
03
Aug
Aug
USSD – Why Businesses Should Use It
USSD is one of the more inclusive mobile technologies available, that allows quick two-way communication [...]
21
Jul
Jul
The Impact Of Loadshedding On Businesses
Load shedding. It has become a fact of life in South Africa. Our dreaded rolling [...]
18
Jul
Jul
Drive Efficient Customer Support with WhatsApp Business API
Offering customer service via WhatsApp is an important cog of any brand’s customer care strategy. [...]
08
Jul
Jul
Automotive WhatsApp solutions
The automotive world focuses on providing customers with a gratifying experience, from finding their dream [...]
01
Jul
Jul
Conversational automated self-service
It is quite clear that that conversational chatbots are revolutionizing customer service. Growth has been [...]
27
Jun
Jun
WhatsApp Business API for Real Estate
Whether you are a real estate agent or property consultant, buying and selling a property [...]
20
Jun
Jun
Reimagine your Distribution Channel strategy
Not long ago, distribution channel programmes entailed considerable investments to administer. As a result, it [...]
09
Jun
Jun
Messaging Best Practices For Customer Service
In today’s digital world organisations are always exploring opportunities to improve their customer experience. Customers [...]
23
May
May