Connect with your audience when, where and how they choose. We will help you create and drive higher engagement through mobile technology.
Increase your Engagement
Deepen your customers brand loyalty by keeping them informed and engaged.
Live chatting will speed up your customer service and positively impact your sales.
A very powerful application tool used for promotions, balance checks, surveys, or generating leads.
SMS short codes are regularly used for promotions; easy to remember for customers and easy to execute.
Send and receive messages at scale, and reach customers via Bulk SMS, MMS, or WhatsApp.
We’re your mobile partner you can count on…
Dedicated physical primary server with Hyper-V servers for fail over
Tier 1 ISP Data Centre, with uninterruptable power supply
Growing suite of innovative Products and Solutions
Fully-Dedicated 24/7 Support
WASPA Member
100% Coverage for Local Operators
You're in excellent hands.
We work with some of the best known brands.
As a leading communications consultancy, we are focused on helping brands and organisations use the power of communication to create meaningful customer connections that encourage action. Our extensive suite of communication services will help you connect with your audience when, where and how they choose. We’ll help ensure your communication strategies are effective in achieving your goals. Reach out to us in the form below, and one of our communication experts will be in touch.
We use Channel Mobile for all our mobile marketing needs. Their team is an absolute pleasure to work with and have not just provided us with great service, but really good advice. We’re always happy when we get to work on a new project with them.
We used Channel Mobile as our partner for Klipdrift’s national end of year activity and were thrilled overall by the service received. Samantha was especially efficient and quick to help us to sort out issues that arose or respond to questions from consumers, even scanning our social media and responding to queries immediately. We enjoyed working with such a professional partner and have no hesitation in recommending them.
We utilise Channel Mobile’s USSD and airtime tools and would not look anywhere else! We feel very safe knowing these portions of our campaigns are well taken care of with seamless integrations and lightning-speed turnaround times. Channel Mobile is a true pleasure to work with and never delay in answering and explaining the hundreds if questions and queries we have given them over the years in a friendly thorough manner.
We enjoy working with the Channel Mobile team, who have been very proactive in ensuring our solution continues to evolve through their data driven approach to solution design.We rely heavily on our customer service channels, and their WhatsApp and AgentChat solutions are fully integrated into our systems and dynamically routes customers through their own unique business workflow. It has produced amazing results across our customer service metrics.
Channel Mobile helped us with one of our key challenges – trying to manage WhatsApp as an inbound customer support channel. Their proprietary AgentChat chat engagement software has helped facilitate application completion, account enquiries, complaint resolution and collections support.The growth has been staggering, and we have full visibility of our team’s performance, from volumes of chats handled, to average response times and average chat times on an agent by agent basis. We’ve particularly enjoyed the Channel Mobile data driven approach that has helped us identify and improve hidden bottlenecks in our existing workflows.
Since working with Channel Mobile, we have found their WhatsApp chatbot & customer routing solution to have had a significantly positive effect on our business. Not only has the solution improved our customer experience and NPS scores, but it has also resulted in us closing our telephonic support channels due to the asynchronous messaging flows that allows our agents to manage a number of chats simultaneously.We have enjoyed working with the Channel Mobile team, who are highly experienced and who have helped solve a uniquely complex business problem through their solution.
Still got questions?
Please let us know!
Or call us at 0860 104 671
There are no product contracts involved; we work on a pay as you go basis, so you can use our products with no hassle.
You can cancel your account at any time without any additional costs. However, credit from already processed payments will be lost and will not be refunded. We will service you till the end of the month you have paid for and will not bill you further.
Yes – we are happy to offer you discounts for extended campaigns.
Absolutely! We will assist you from defining your goals, to planning the competition mechanics:
As part of the application process for a WhatsApp Business Account, a Facebook Business Manager ID is required. Without it, WhatsApp will not approve your Business Account application.As your WhatsApp Business Solution provider, we will handle all the necessary admin and paperwork.
It takes at around two weeks for WhatsApp to approve a business for using WhatsApp Business, if all the correct information is provided.
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