Overview
The Campaign Manager is a web-based SMS application for the sending of single and bulk SMS from a Head Office level. It enables our clients to connect easily to our SMS Gateway for sending SMS over the web, without having to install any 3rd party software or hardware.
Companies and system users can log in and manage the online text messaging process via the web application. All aspects of the SMS marketing campaign are manageable.
System Requirements
No hardware requirements, only internet access.
Features
- Log in securely
- Create and send single or bulk SMS’s
- Personalise messages
- Import your own sending groups in Excel or .CSV for bulk SMS sending
- Automatic removal of duplicate numbers
- Create and maintain SMS templates
- Support long messages (+160 characters up to 800 characters)
- SMS replies emailed to your Inbox, at no charge, in a threaded view
- Maintain users and cost centers
- Request management of SMS volume limits
- Draw reports: view sent messages via user reporting function
- Receive delivery reports via e-mail
- Maintain reply path preferences
- Set block times that you can’t SMS during
- Attach footnote text to message body (e.g. automated opt out text)
- Automated opt out and unsubscribe handling
Our SMS Gateway allows for client replies and SMS delivery reports to either be routed to email addresses or back into the Campaign Manager system. These messages are linked to the original message to create a threaded message view.
The Campaign Manager also allows the FTP’ing of files to the system for automatic sending of SMS’s. You simply create the file and send it to the FTP folder and our File Watcher Importer will a) validate that the file is in the correct format b)import the file of message requests c) send the message requests to the SMS Gateway.
Support
A detailed, step by step user manual is available for download:
If you are still experiencing problems please feel free to contact our help desk on 0860 104 671 or support@channelmobile.co.za for assistance.
Help Video’s
FAQ
Question:
I have forgotten the URL to log into Campaign Manager.
Solution:
http://campaignmanager.channelmobile.co.za/login.aspx